All orders placed are subject to confirmation and acceptance by Fishing Online Australia.
Fishing Online Australia may vary prices for received orders in the event of price changes. We will advise you if this is the case.
To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. Other forms of ordering are accepted only if our on-line ordering system is malfunctioning or you have difficulty using it. Other ordering methods include E-mailing our sales email or submitting order by fax or phone. For some organisations where a purchase order is necessary, we still encourage the orders to be placed on-line and followed by a summarised purchase order.

Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the dispatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.

Cancellations may be communicated by email

All products displayed on fishingonline.com.au are available for sale within Australia. Products can not be purchased from, or shipped outside of Australia.

For on-line orders being shipped within, and/or paid for within Australia , accepted payments include credit cards (Visa/Master card ONLY), Paypal & Direct Deposit. If paying via direct deposit from a non-Australian bank account, please ensure all fees and charges applicable to the payment are covered over and above the order total. Fishing Online Australia does not take responsibility for fees & charges applicable outside our control and orders will not be released/dispatched if full payment is not received.

We also accept Zippay up to $1000 both online and instore.

Fishing Online Australia reserves the right to perform checks for orders paid using credit card, and we may request photo identification to be supplied for large value orders.

For security reasons, Fishing Online Australia recommends that any orders greater than $500 are paid using paypal. ‘First time customers’ with high order values (eg – $1000+), must pay via direct bank deposit or paypal. Credit card payments for these orders will not be accepted without prior arrangement.

The title of the goods supplied does not pass to the customer from Fishing Online Australia until the full amount is paid.

We do not ship to third party addresses unless that address is known and can be verified by Fishing Online Australia.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Fishing Online Australia will make every effort to deliver on time.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind, and lack of expertise for use of product.

Any incorrect, missing or damaged items received must be reported to Fishing Online Australia within 24 hours of you receiving the delivery.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

Fishing Online Australia owns the title of any extra goods shipped with your order that have been despatched in error.

All goods sold by Fishing Online Australia come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.

Warranty only covers the item(s) sold by Fishing Online Australia.

A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by Fishing Online Australia to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer’s credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. Fishing Online Australia also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.
Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Fishing Online Australia.
Fishing Online Australia is not responsible for any parcel missing in transit, on its return back to Fishing Online Australia.

You must be 16 Years old or over to purchase any knife (including mulit-tools with knives), blade or bow and/or arrows. If purchasing these items, accepting the Terms & Conditions is certifying that you are over the age of 16.

Due to changing market forces and other extenuating circumstances that affect product availability, and
price stability we reserve the right to withdraw any product we advertise and change prices without
notice.

Information contained throughout the web pages and in our database is believed to be accurate and
reliable at the time of publishing.

There may be misprints, human errors, and omissions. We reserve the right to make changes and
corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The
actual products are often not identical to the images.